How can we help?

Use the address-specific estimate at checkout and on your order. A window stated as days after dispatch does not include payment review or preparation time. Courier conditions may affect estimates.

Delivery charges can vary by province, district and municipality. Eligible free-delivery offers may apply. The quote shown at checkout is the amount used for your order.

Checkout uses Nepal address selections. Contact the shop to confirm coverage for an uncertain address or an international enquiry before ordering; an address dropdown does not guarantee service to every location.

Checkout accepts Nepal address selections and calculates the configured fee and estimate. Contact the shop to confirm coverage if your location is difficult to reach; a listed municipality does not guarantee service to every address.

Provide a correct, reachable phone number. Courier contact procedures can vary; follow the tracking updates and ask support when you need to coordinate delivery.

Contact support with your order number and availability. Staff will check the courier arrangements; another attempt and its timing or costs require confirmation.

Delivery can take a little longer during festivals, strikes or bad weather. If your parcel is more than two days past the estimate, start a chat with your order number and we will check with the courier.

Every piece is packed in a pouch or box and padded so it arrives safely. Tell us at checkout or in chat if it is a gift and we will leave out the price.

Ask us in chat before ordering. If pickup is possible for your piece, we will tell you where and when to collect it.